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Terms & Conditions
Terms & Conditions of Sale
Pietro 17 di Giuliani Laura, the Seller, maintains production at Contrada San Pietro 17, 60039 Staffolo (AN) Italy and maintains the administrative office at Via Montesecco 8/bis, 60035 Jesi (AN) Italy and is registered with the with the Italian VAT number: 02870630429
The online shopping experience of Pietro 17 di Giuliani Laura is designed for buyers over the legal age of alcohol.
ORDERS & PAYMENTS
The sales contracts for the products on the websites www.pietro17.com or www.pietro17wineclub.com are considered concluded when the purchase order made by the User reaches Pietro 17 and is accepted by sending an order confirmation email.
By sending confirmation of a purchase order, the User unconditionally accepts and undertakes to comply with these general conditions of sale, declaring that he/she has read and accepted all the information contained.
Only adults above the legal age of alcohol consumption in their home country are allowed to place orders. To make a purchase, one must fill in all the mandatory fields.
By filling in the registration form, the User explicitly accepts these general conditions, committing to observe them.
Once the registration has been completed, the User proceeds with the checkout of the products from the shopping cart.
The order is intended to be sent to the Seller after the User has: a) correctly completed all the mandatory fields on the online order form; b) clicked the button in charge of sending the order. Any errors in entering data can be corrected, before clicking the “complete and pay” button, changing the content of the filled in fields, or after clicking the “complete and pay” button, returning to the order.
The prices of the products offered are all in EURO and VAT included.
Payments can be made exclusively by credit card.
All communications concerning payments will be made on a special line protected by code and information linked to payments will be stored at a higher security code level, in compliance with current data protection regulations.
The conclusion of the purchase procedure implies the creation of an obligation on the part of the buyer to pay the price of the selected products, therefore when the order is sent, the contract with the Seller is concluded, leading to an obligation to pay.
In any case, the Seller accepts no liability for any possible fraudulent or illicit use by third parties (e.g. of a credit card) when paying for the goods, if it can prove it has adopted all possible precautions using the best science and experience of the time with ordinary diligence.
The shipment is made through the forwarder chosen by the Seller.
Once the shipment has been delivered to the courier, the User will receive an email confirming the shipment and how to track it.
Upon receipt of the goods, before collecting it, the User should check that:
- The packaging is intact, dry and has not been tampered with
- the number and identity of the packages corresponds to the data shown in the accompanying document.
Once any damages or the mismatch of the indications in the accompanying document have been found, the User must immediately contest the delivery to the courier and report everything by sending an email to email@example.com.
The Seller cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User.
Delivery subject to conditions
The delivery of certain products, such as alcoholic beverages, restricted content or the like, may be subject to further conditions under applicable law, the Terms or any other related document.
Upon delivery of such products, Users may be required to provide evidence or declare that such conditions – e.g. being considered an adult under applicable law – are met.
In such situations, failure to meet the conditions set forth by law or contract may make it impossible to deliver the products.
Right of withdrawal
Unless exceptions apply, the User may be eligible to withdraw from the contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.
Who the right of withdrawal applies to
Unless any applicable exception is mentioned below, Users who are European Consumers are granted a statutory cancellation right under EU rules, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification.
Users that do not fit this qualification, cannot benefit from the rights described in this section.
Exercising the right of withdrawal
To exercise their right of withdrawal, Users must send to the Seller an unequivocal statement of their intention to withdraw from the contract.
To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the withdrawal period expires.
When does the withdrawal period expire?
- Regarding the purchase of goods, the withdrawal period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the goods.
- Regarding the purchase of several goods ordered together but delivered separately or in case of purchase of a single good consisting of multiple lots or pieces delivered separately, the withdrawal period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the last good, lot or piece.
Effects of withdrawal
Users who correctly withdraw from a contract will be reimbursed by the Seller for all payments made to the Seller, including, if any, those covering the costs of delivery.
However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Seller, will not be reimbursed.
Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Seller is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.
Unless the Seller has offered to collect the goods, Users shall send back the goods or hand them over to the Seller, or to a person authorized by the latter to receive the goods, without undue delay and in any event within 14 days from the day on which they communicated their decision to withdraw from the contract.
The deadline is met if the goods are handed to the carrier, or otherwise returned as indicated above, before the expiration of the 14-days-period for returning the goods. The reimbursement may be withheld until reception of the goods, or until Users have supplied evidence of having returned the goods, whichever is the earliest.
Users shall only be liable for any diminished value of the goods resulting from the handling of the goods outside of that which is necessary to establish their nature, characteristics and functioning.
The costs of returning the goods are borne by the User.
Exceptions from the right of withdrawal
The right of withdrawal does not apply to contracts:
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
The Seller guarantees that the products comply with current trade regulations. The products shall be kept by the User in the way described in the Seller’s instructions and in any case in a place suitable for the storage of such products. Consequently, the Seller will not entertain any claims regarding products that have not been stored by the User in the way described above.
Any non-conforming products shall be reported by the User as per current consumer protection rules, and in particular under the terms of Legislative Decree No. 206 of 6 September 2005 (Consumer Code). Product non-conformity shall be reported to the Seller in the way described in point 13) below. In the event of non-conformity, the Seller shall replace the non-conforming product promptly and free of charge.
With reference to products that are not wine (e.g. T shirts, corks, pop sockets, etc.) but sold through the website http://www.lascolca.net, please note that the Seller is liable for any non-conformity appearing within 2 (two) years of delivery of the specific products. User rights are lost if the non-conformity is not reported to the vendor within 2 (two) months of finding the fault, through a communication described in point 13) below. If non-conformity is ascertained in these products, the User may request their repair or replacement as an alternative and without cost. When the Seller accepts the User’s request, the User will be informed of the dispatch or replacement method for the faulty product, as well as the time predicted for repair or replacement. If one of these remedies is impossible or the cost is manifestly disproportionate, the price will be reduced if the product can still be used by the User, or the contract will be terminated. In such cases, the Seller shall indicate the reduced price proposed, or the method for returning the faulty product. Refunds will be made via the same method of payment used by the User for the initial transaction. In any case, please note that the warranty does not include products damaged by their improper or negligent use, bad maintenance or failure to observe the manufacturer’s instructions. Neither does the warranty cover damage attributable to normal use of the product.
10) Contract Conclusion and Storage
The contract between Seller and User for online purchases will be concluded on the internet, through User access to the Seller’s website and following the purchase procedure indicated.
The contract is concluded when the order has been made correctly and consent to the purchase has been given online. Before completing the purchase, the User will have the opportunity to check the order and correct and/or amend the data, if necessary. For this reason, he or she shall check the data in question carefully.
When the User’s order is received, the Seller shall promptly send a printable email showing the details of the User and order, the price of the product purchased, dispatch costs and any other charges, the address to which the product will be delivered, delivery times and withdrawal rights. The User undertakes to print and keep the purchase order. Pursuant to art. 12 of Legislative Decree 70/2003, the Seller shall inform the User that every order sent is stored in digital form on the website host’s server and on paper or digitally by the Seller, in any case applying all criteria of confidentiality and security.
Registered Users have the right to consult their orders at any time by accessing the dedicated area of the Seller’s website and entering their login data and password (created on preliminary registration of their personal data).
11) Product Availability
The Seller ensures order processing and execution through its computerised system. For the purpose it indicates in real time the products available and those not available from its electronic catalogue.
Should an order exceed the quantity in stock, the Seller shall send an email to inform the User whether the product will be available or the expected waiting time for it to arrive, and ask whether the User intends to confirm the order or not.
12) Applicable Law
These conditions of sale are regulated by Italian law.
13) Communications and Complaints
Written communications and any complaints to the Seller shall be considered valid only if sent by email to the address firstname.lastname@example.org.